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IT Support

High Demand
Average market rate550-650 SEK/h

IT Support professionals provide technical assistance and support to users experiencing hardware, software, and network issues. They ensure smooth IT operations by resolving problems quickly and maintaining IT infrastructure.

Skills

Windows/Mac/Linux operating systems, Active Directory, Office 365, troubleshooting, network basics, remote support tools, ticketing systems (ServiceNow, JIRA), hardware maintenance, and customer service skills.

Responsibilities

  • Provide first and second-line technical support
  • Resolve hardware and software issues
  • Install and configure computer systems and applications
  • Maintain IT equipment and inventory
  • Document support tickets and solutions
  • Train users on IT systems and best practices

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